Covers healthcare management as planning, organisation, coordination and control, and walks through the four stages of the management cycle: determining the aim with a goal tree, decision making by level, formation and implementation, implementation of decisions across personnel, materials, finances, equipment and time, and assessment and control. It also classifies types of information by purpose and content, contrasts the classical and human relations approaches, explains entropy, and lists the knowledge and practice responsibilities of a healthcare manager.
Inside: 18 sections · 6 flashcards · 3 min
Topic 5 of 38 in the MU Sofia syllabus for Dental Public Health (Dental Medicine, Year 3). The free AceMed note covers it in 18 sections, about 384 words (3 min of reading), with 6 flashcards.
In this note
Healthcare Management
Information – Basis of Management
Stage 1 – Determining the Aim
Stage 2 – Decision Making
According to level
According to formation
According to implementation
Stage 3 – Implementation
Stage 4 – Assessment & Control
Types of Information
According to Purpose
According to Content
Management Approaches
Classical Approach
Human Relations Approach
Entropy
Healthcare Manager
Practice Management Responsibilities
Healthcare Management
Healthcare management = planning, organisation, coordination and control of healthcare activities.
Main purpose:
Improve healthcare quality – Improve efficiency
Use resources rationally – Achieve healthcare goals
Most important resource = Information
Healthcare institutions exchange information with:
Government – Hospitals – Dental facilities
Professional organisations – Universities
Manufacturers
Information – Basis of Management
Management cannot function without information.
Information is used for:
Goal setting – Decision making – Implementation Assessment & control
Information connects all stages of management.
Stage 1 – Determining the Aim
First stage of management cycle.
Aim is determined using collected information.
Goals may be:
General or specific – Long-term or short-term
High or low priority
Example:
Reducing loss of natural teeth in adults
Possible sub-goals:
Reduce DMF values in 12-year-olds – Improve oral health awareness – Improve oral health behaviour – Increase qualification of dentists – Improve early diagnosis
Improve effectiveness of dental healthcare system
Large goals are divided into smaller goals:
Called a Goal Tree
Stage 2 – Decision Making
Decisions are made to achieve established goals.
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